SHIPPING FOR STOCK DESIGNS

• We ship to Singapore and selected international destinations.
• Customers bear all re-shipping costs resulting from incorrect or incomplete addresses.
• You will receive an email once your order has shipped. Delivery times are estimates and subject to stock availability.
• We are not liable for delays caused by third-party delivery services.
• A $2 handling fee applies to orders under $15.

Singapore Local Delivery

• For Singapore addresses only.
• Exclusions: We do not deliver to PO Boxes or restricted areas (e.g., army camps, airports, offshore islands). Such orders may be cancelled and refunded.
• Tracking number: Yes
• Lead Time: 2–4 working days.
• Shipping fee: $5. Free shipping for orders above $100.

International Shipping

• All international orders are sent via SingPost International Registered Mail. Tracking number will be provided.
• Free registered mail for international orders above $150.
• Shipping fees are based on region and size (higher rates apply for larger items like display frames).
  
  Malaysia & Brunei - $8 / $11
  Asia & Pacific (excl. Australia, Japan & NZ) - $11 / $17
  Rest of World (incl. Australia, Japan, NZ, America, Europe) - $13 / $22
  
  
• Please refer to the SingPost website (www.singpost.com) for estimated delivery times.
  
  

---

TERMS & CONDITIONS

By using www.brickgenerals.com and making a purchase, you agree to the following terms and conditions. Please read them carefully.

Orders & Personalization

• We reserve the right to cancel and refund orders at our discretion.
• Products are available while stocks last. If an item is unavailable, you may choose to wait for a restock or receive a refund.
• Custom Orders: Customers are responsible for the accuracy of all text and images. We are not liable for replacement costs resulting from customer errors.

Inaccuracy Disclaimer

• We reserve the right to correct typographical errors or inaccuracies regarding descriptions, pricing, and availability without prior notice.
• Actual product colours may vary slightly due to screen settings and photographic lighting.

Price & Payment

• All prices are in Singapore Dollars (SGD). There is no GST/VAT.
• Prices exclude postage, which is calculated at checkout based on your selected service.
• Payments are securely processed via Stripe. We do not store credit card data.
• Orders will only be processed upon successful payment verification.

Replacement Policy

• All items are inspected before shipment. If you receive a defective product, please contact us within 7 days of receipt with your order number, name, address, and photos of the defect.

• Replacements are only considered for physically damaged or incorrectly packed items. We do not offer exchanges for different products.
• Customers bear the cost of returning items to us. We recommend using registered mail, as we are not responsible for lost return parcels.
• Replacements are issued on a one-for-one basis once the original item is returned in its original condition.
• If the item is no longer in stock, a refund will be issued.
• All Singapore replacements will be sent to customers via SingPost Ordinary Mail service only.

Copyright

• All content, logos, and product designs are the property of Brick Generals / Ander Store Pte Ltd and may not be used or copied without permission.

LEGO® Disclaimer

LEGO® is a trademark of the LEGO Group of companies which do not sponsor, authorize or endorse this site. This is not a LEGO® service. The LEGO Group is not liable for any loss, injury or damage arising from the use or misuse of this service.

All products on this website are not LEGO® products; they utilize LEGO® elements that have been repackaged or altered from their original form along with third-party elements.